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Fusion Global Payroll: Unable to Add Student Loan Calculation Card (Doc ID 2499755.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.13.18.10.0. The note has been reviewed and is current for release 11.13.20.10.0.

Symptoms

When attempting to add the "Court Order and Student Loan" deduction card for 2 employees from the calculation card, the following error occurs.

ERROR
-----------------------

"The error message is ORA-2001

The employment level entered is not eligible for the element.
You cannot rant the element to the payroll relationship
Ensure that a suitable element costing rule exists for the element and that the eligibility criteria for that person matches does defined on the costing rules "


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Person Management.
2. Search for employees.
3. Manage Calculation Cards.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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