Personal Information Approval Request More Information Can't Update Transaction Details (Doc ID 2499897.1)

Last updated on JANUARY 27, 2020

Applies to:

Symptoms

On : Global Human Resources

ACTUAL BEHAVIOR
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Personal Information approval request more information can't update transaction details
When an employee updates their personal information (for example contact, name, etc) HR receives an approval notification.
When HR selects request more information from the employee the employee receives the request but can't go in to the transaction to change the data as the screen shows:
Changes to this data are pending approval.
You cannot update this data until the approval completes.

Also in the notification received by the employee there is no option to go to the transaction and make changes.


EXPECTED BEHAVIOR
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To be able to act on the Request more information action for a transaction.

Cause

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