Performance Issue Accessing Engagement List From C360
(Doc ID 2500306.1)
Last updated on SEPTEMBER 15, 2020
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.18.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.10.0 version, Analytics
ACTUAL BEHAVIOR
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When navigating to Engagements custom subtab from Sales - > Accounts, system takes a lot of time to load.
The Widget is based on a BI Report.
EXPECTED BEHAVIOR
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The expectancy is to have the Engagements custom Subtab loaded in an efficient amount of time.
STEPS
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The issue can be reproduced at will with the following steps:
1. navigate to Sales - > click on Accounts - > navigate to Engagements custom subtab
2. Sub tab takes long time to load.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot perform daily tasks in an efficient amount of time.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |