IN OCCS Images Are Not Getting Reflected In Emails
(Doc ID 2501250.1)
Last updated on JUNE 15, 2022
Applies to:
Oracle Commerce Cloud Service - Version N/A and laterInformation in this document applies to any platform.
Symptoms
Images are not getting reflected in emails.So,not able to see images in emails. observed there is the wrong URL is getting reflected in email.
following URL in img tab.
https://www.customersite.xxxx.com/file/general/xxxx.png
The Images are dynamic values which should be displayed when it was configured properly.
It should be
https://customersite.xxx.com/file/general/xxx.png
STEPS
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The issue can be reproduced at will with the following steps:
1. Register an account in green ball website
2. place an Order
3. An Email will be triggered with Template which doesn't have Images Displayed
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The issue can be reproduced at will with the following steps:
1. Register an account in green ball website
2. place an Order
3. An Email will be triggered with Template which doesn't have Images Displayed
Changes
change in the Domain name after site went live
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |