OAC-C : The /Shared folder Content Is Missing After UnArchiving A Sub-Folder and Get Error message "Path not found (/Shared)"
(Doc ID 2501575.1)
Last updated on OCTOBER 09, 2019
Applies to:Oracle Analytics Cloud - Classic - Version 18.2.1 to N/A [Release 18 to 14.1]
Information in this document applies to any platform.
Issue Seen :
This behavior happened in 18.2.1 version of Oracle Analytics Cloud - Classic. Steps performed :
1)Create a TEST folder in /shared . /Shared folder had other subfolders called Folder 1, Folder 2, Folder 3 ,etc where the users content resides.
2)Do a Archive of TEST Folder
3)Delete TEST Folder
4)Unarchive TEST folder
5)Once this was done, TEST folder showed up under /Shared but when collapsing and expanding /Shared , all the other content folder 1, folder 2, folder 3 etc disappeared.
As there were issues with Storage Admin users password, there were no Snapshots present in the system. So the main requirement was to retrieve the lost content in /Shared folder since this was all the reports/dashboards/projects etc created in Production Environment
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