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Unable To Get The Access Token. (Doc ID 2501576.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Social Relationship Management Cloud Service - Version N/A and later
Information in this document applies to any platform.


User wants to use the Get Messages API in the Engage scope . Why is it that when they try to call the API it is showing an error stating error "unable to connect".

Steps to recreate:

 Step 1: Register Your Client Application
 Step 2: Step 2: Request User Authorization and Obtain an Authorization Code
A. I have submitted the below URL with the required details like client_id, Scope and Redirect_url.

Then it gave me the code in the URL:

Step 3: Exchange the Authorization Code for an Access Token.
I have made the following API request.
  Method : POST
  Url: HTTP/1.1
  Header : Host: GATEKEEPER
  "code": "CODE",
  "redirect_uri": "CALLBACK",
  "client_id": "CLIENT_ID",
  "client_secret": "CLIENT_SECRET",
  "grant_type": "authorization_code",
  "scope": "SCOPE"


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