My Oracle Support Banner

Global Human Resources: Unable To Delete Private Email Address because it is same as Work Email address (Doc ID 2501714.1)

Last updated on MAY 18, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to delete the Home/Private email address type, the following error occurs:
"You cannot edit or delete an email type Work Email"

This error is encountered when the Home/Private email address is the same as the Work email address.

The issue can be reproduced at will with the following steps:
1. Go to My Workforce > Person Management
2. Select a user > Manage Person.
3. Click on Edit Communication details.
4. Delete the Home/Private type email address


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.