Fusion Global Payroll : Payroll process error for increasing number of employee in each pay run (Doc ID 2502125.1)

Last updated on SEPTEMBER 26, 2022

Applies to:

Symptoms

On : 11.13.18.10.0 version, Global Payroll

Payroll Process/ Absence Error

Since go live we have processed a number of payrolls- however, we keep getting errors on approximately a dozen people.
The error occurs when the calculation process is run for payroll- they can not proceed with the calculation. It keeps referring to an element related to Absence. However, these people have not used any vacation, and their accruals are fine. So that payroll can process we removed the absence plans from their record. Two payrolls have run for the population this is affecting. It keeps happening to the same people. And seems to have added a few more this last payroll. We do not have a formula attached to referenced element- so i am wondering if it is the seeded delivered formula.

This is the Error:
Error - An application error occurred. An assertion failure was detected at location pylogerr:1.
Error - An error occurred during formula execution. (ORACLE_ERROR_TEXT=) (FORMULA_ERROR_TEXT=An external fun
Error - An error occurred when processing element {ELEM_NAME. (ETNAME=YL_VACATION Accrual Calculator)
Error - An error occurred when processing formula YL_VACATION ACCRUAL CALCULATOR.
Error - An external function call error occurred for formula ORA_ACCRUAL_CALCULATOR, line 196.
 

ERROR
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FORMULA_ERROR_TEXT=An external function call error occurred for formula ORA_ACCRUAL_CALCULATOR, line 196.


STEPS
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The issue can be reproduced at will with the following steps:
1. Run Payroll
2. See above errors

Cause

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