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Passport: 'Garbage' Characters Sent In Place Of Apostrophe in Candidate's Name (Doc ID 2502166.1)

Last updated on OCTOBER 09, 2019

Applies to:

Oracle Taleo Platform Cloud Service - Passport Framework - Version 17.4 and later
Oracle Taleo Recruiting Cloud Service - Version 17.4 and later
Oracle Taleo Onboarding Cloud Service - Version 17.4 and later
Information in this document applies to any platform.

Symptoms

When the service is requested for a candidate that has an apostrophe in their name the Taleo passport framework sends what looks like garbage characters in place of the apostrophe.  The same issue does not occur for other candidates that have names with an apostrophe in them.

Example:

Cause

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In this Document
Symptoms
Cause
Solution


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