My Oracle Support Banner

Employees without any contacts are presented with all options within the plan (Doc ID 2502176.1)

Last updated on JANUARY 18, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

 Dependent designation rules are not working. We have enabled dependent designation and Family rule but Person without any contact are able to see all the options like. EE+Spouse, EE+Spouse+Child etc.


Ideally system needs to show coverage for EE Only, as person having no contacts/dependents; however, it is offering all tiers for all dependents for all plans.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.