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Encounter "Another User Has Changed The Row With Primary Key Oracle.jbo.Key[300000004118220 ]." (Doc ID 2502497.1)

Last updated on SEPTEMBER 15, 2020

Applies to:

Oracle Fusion Sales for Consumer Goods Retail Execution - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Accounts

When 2 user using the same account and shopping and picking the product
the following error occurs.

ERROR
-----------------------
Another user has changed the row with primary key oracle.jbo.Key[300000004118220 ]

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use same account and shopping.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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