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When Clicking On Analytics Dashboard Button In Unifier A New Unifier Window Is Opened Instead of the Expected Analytics Page (Doc ID 2502625.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Primavera Unifier Cloud Service - Version 18.8.2.0 and later
Primavera Unifier - Version 18.8.2.0 and later
Information in this document applies to any platform.

Symptoms

You can access the executive Analytics Dashboards by clicking the Analytic Dashboards button. This button will be in place of the existing Custom Dashboard tab. Clicking the Analytic Dashboards button, on the top left-hand corner of the screen, allows you to open the Analytic Dashboards in OBIEE.
The Analytic Dashboards button should be seen by users who have access to Company level Analytics (Company Workspace > Non Navigational Nodes: View access).

In this case, when clicking on this Analytics Dashboard button, instead of the Analytics Dashboard being displayed a new Unifier window is opened.

EXPECTED BEHAVIOR
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The Analytics Dashboard window should open when clicking on the quick link from within Unifier (button to left of Home tab, top left hand corner of Unifier page).

STEPS
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The issue can be reproduced at will with the following steps:

  1. Log into Unifier Environment.
  2. From main Unifier page click on the "Analytics Dashboards" quick link button, top left to left of "Home" tab button.
  3. Another Unifier window opens instead of the expected Analytics Dashboard window.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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