"Scheduled Order Placed Failed" Emails Are Not Being Sent When scheduleType set to Periodic
(Doc ID 2502698.1)
Last updated on MARCH 24, 2021
Applies to:
Oracle Commerce Cloud Service - Version N/A and laterInformation in this document applies to any platform.
Symptoms
The following are two 2 examples of GET /ccstore/v1/scheduledOrders/status/<id>. In both cases the Orders where not created because of an error (out_of_stock). However, in the second case, the "Scheduled Order Placed Failed" was not sent out. Presumably if the out_of_stock error was the cause of email not being sent, then the email would not be sent for both Orders.
{
"scheduledOrderId": "<SCHEDULE_ORDER_ID>",
"errorMessages": [
"Quantity cannot exceed stock limit (inventory check)"
],
"orderId": null,
"repositoryId": "<REPOSITORY_ID>",
"executionDate": "2019-01-25T00:00:00.000Z",
"currency": "USD",
"id": "<REPOSITORY_ID>",
"orderSubmitted": false,
"orderTotal": 37.45
}
{
"scheduledOrderId": "<SCHEDULE_ORDER_ID>",
"errorMessages": [
"Quantity cannot exceed stock limit (inventory check)"
],
"orderId": null,
"repositoryId": "<REPOSITORY_ID>",
"executionDate": "2019-01-25T00:00:00.000Z",
"currency": "USD",
"id": "<REPOSITORY_ID>",
"orderSubmitted": false,
"orderTotal": 214.35
}
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |