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ADFDi Journal Upload Error: The remote server returned an error: (504) Gateway Timeout Error (Doc ID 2503089.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Create and Manage Journals

When attempting to upload a single journal that has around 5200 lines using ADFDi, the following error occurs.

Other Facts:
- This is a test journal and all the 5K lines are using the same combination
- The system does not have SVS enabled, but has around 30 CVR.
- Even larger journals (8000 lines) worked before.

ERROR
-----------------------
The remote server returned an error: (504) Gateway Timeout.

The first time the issue was reported the UI server showed STUCK Threads for the ADFDi Upload, but these were caused due to already existing Stuck Threads. When the issue was replicated several times to review the server logs, no entries were recorded.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have a "Create Journal" ADFDi excel sheet populated with a 5200 journal line on the Single Journal Sheet
2. Upload it



Cause

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In this Document
Symptoms
Cause
Solution
References


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