My Oracle Support Banner

Why Some Orders Not Getting First Name and Last Name of the Customers (Doc ID 2503362.1)

Last updated on OCTOBER 22, 2021

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.


 In the agent interface the Order Results screen does not display names of the customers for some orders.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.