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CLONING QUOTES IN SALESFORCE RESULTS IN INFINITE LOADING LOOP (Doc ID 2503617.1)

Last updated on NOVEMBER 21, 2019

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 18 B and later
Information in this document applies to any platform.

Symptoms

Cloning quotes in Salesforce with the 18B CPQ Connector for Salesforce gets caught in an infinite loading loop.

Steps to reproduce:

  1. In CPQ, add the standard Quote Upsert integration XSL to an action.
  2. Add this action to the Copy Sequence for that commerce process and deploy.
  3. In Salesforce, navigate to an opportunity and attempt to clone a quote.
  4. Observe that the browser continually loads the page in an infinite loop.

Changes

 Customer is using the CPQ Connector for Salesforce

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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