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Auto Acknolwedgement To Employee On SR Creation Not Working After 18C Upgrade (Doc ID 2503821.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Goal

he auto acknowledgement email sent to employee on SR creation is not received by primary point of contact when raising SR through email channel. This issue has happened post 18C upgrade.
 

Solution

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In this Document
Goal
Solution


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