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HTTP 404 Response for /content/published/api/v1.1/assets/{content id} /{rendition} : "Renditions for the name {rendition} with id {content id} not found" (Doc ID 2503985.1)

Last updated on MAY 19, 2021

Applies to:

Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

HTTP 404 Response for /content/published/api/v1.1/assets/{content id} /{rendition} : "Renditions for the name {rendition} with id {content id} not found"

Requesting the rendition url from content details returns a 404 response.

Steps to reproduce:
1) Request the content information via REST request /content/published/api/v1.1/items/{content id}?channelToken={token}:
  - The output includes rendition urls:
  e.g.
  ...
  ...
  ...
  "renditions":[{"name":"Thumbnail","formats":[{"format":"jpg","mimeType":"image/jpeg","metadata":{"width":"150","height":"83"},"links":[{"href":"https://{service hostname}/content/published/api/v1.1/assets/{content id}/{rendition name}/{name}?format=jpg&type=responsiveimage&channelToken={token}","rel":"self","method":"GET","mediaType":"image/jpeg"}]}
  
2) Requesting the rendition url results in a 404:
  e.g. https://{service hostname}/content/published/api/v1.1/assets/{content id}/{rendition name}/{name}?format=jpg&type=responsiveimage&channelToken={token}

Response:
  - {"detail":"Renditions for the name {rendition name} with id {content id} not found.","type":"http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.5.1","title":"Renditions for the name {rendition name} with id {content id} not found.","status":404}

What is working:
- The rendition urls for newly created content items or edit/saved/republished content items.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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