RPAS Cloud: User Login Results in "An incorrect Username or Password was specified" or a Blank White Screen
(Doc ID 2504020.1)
Last updated on DECEMBER 05, 2019
Applies to:Oracle Retail Predictive Application Server Cloud Edition - Version 17.0 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus - Version 16.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 16.0 and later
Information in this document applies to any platform.
After a password reset, the user entered username and password which resulted in the message "An incorrect Username or Password was specified" or a blank white screen. The URL may say "account locked".
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