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LinkedIn Image Aspect Ratio for Publish Posts (Doc ID 2504124.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Publish

ACTUAL BEHAVIOR
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Posts made to LinkedIn with images that are not 1200 x 628 are appearing with gray bars on the sides once it’s uploaded to LinkedIn. However, if I post natively, the gray bars do not appear and the image looks fine.

EXPECTED BEHAVIOR
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Image should appear without gray bars on each side when published from SRM, or mirror appearance of native site publishing.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
SRM > Publish > CAPP (Create a Post Page) > Select LinkedIn channel > Create post with text content and add image smaller than 1200x628 > Publish to LinkedIn > Appears with gray bars on sides rather than automatically resizing (as it appears this is the way LinkedIn is publishing natively).

Cause

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In this Document
Symptoms
Cause
Solution
References


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