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Error Encountered When Pressing Cancel Button In Credit Transaction (Doc ID 2504283.1)

Last updated on NOVEMBER 01, 2022

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to navigate back to Transaction UI from Credit Transaction UI
the following error occurs.

ERROR
-----------------------
1. User is not able to cancel the Credit transaction and return back to Transaction page

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Receivable >> Billing >> Manage transactions >> Search for a completed transaction
2. Clink on Action >> Credit Transaction

3. Click on the Cancel button to return back to Transaction

 

Cause

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In this Document
Symptoms
Cause
Solution


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