My Oracle Support Banner

Outlook: Manage Outlook Client Deployment Packages: Cannot Assign Role to Active Packages - Changes Are Not Saved (Doc ID 2504432.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Microsoft Outlook

How to deploy a custom outlook package for Sales VP at setup and maintenance area?.

Steps followed:
1. Login as admin
2. extract the outlook package from App composer (with active sandbox)
3. Go to setup and maintenance-->integrations-->Manage Outlook Client Deployment Packages--> create a new package-->import the package--> save and close
4. now you will be directed to the page 'Manage Outlook Client Deployment Packages'.
try to add the role on the newly created package by cling 'Manage use Roles'. select the Sales VP role and save it.
5. when refresh the page, the role Sales VP is missing from the package.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.