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Drilldown From ANY FRS Report For ALL Users Fails "You can only drill down form Smart View into detail balances, but not to the Account Inspector. All chart of accounts segments values must be detail values. (GL-781721)" (Doc ID 2504593.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Financial Reporting and Analysis

When attempting to drill down from ANY report in FRC , none work and all show the error below. This apply to ALL users.

ERROR
-----------------------
UI:
You can only drill down form Smart View into detail balances, but not to the Account Inspector. All chart of accounts segments values must be detail values. (GL-781721)

Server logs shows:
[2019-02-07T16:42:25.416+00:00] [UIServer_1] [TRACE] [HTTP-302] [WebServer] [host: xwz.usdc6.oraclecloud.com] [nwaddr: xx.xx.xx.xx] [ecid: 005WL26yCmk5i^E_R5^Ayd0009vl00021B,0] [cs-method: POST] [cs-Proxy-Client-IP: yy.yy.yy.yy] [bytes: 977] [cs-ECID-Context: 1.005WL26yCmk5i^E_R5^Ayd0009vl00021B;kXghv0ZCLILIDVAPnJPRLPJBbSOPmPORgKSQmVPTbOO] [time-taken: 0.008] [cs-uri: /fscmUI/gldrillthrough] [TARGET: /zzzz_gsi.us6_1_FADomain/FADomain/UIServer_1] [TARGET_TYPE: weblogic_j2eeserver] [LOG_FILE: /u01/APPLTOP/instance/wlslogs/FADomain/servers/UIServer_1/logs/access.log.yyyyMMdd] POST /fscmUI/gldrillthrough
[2019-02-07T16:42:25.417+00:00] [UIServer_1] [ERROR] [] [oracle.adf.share.ADFContext] [host: lpc8far05024l05.usdc6.oraclecloud.com] [nwaddr: xx.xx.xx.xx] [tid: [ACTIVE].ExecuteThread: '43' for queue: 'weblogic.kernel.Default (self-tuning)'] [ecid: 005WL26yCmk5i^E_R5^Ayd0009vl00021B,0] [TARGET: /zzzz_gsi.us6_1_FADomain/FADomain/UIServer_1] [TARGET_TYPE: weblogic_j2eeserver] [LOG_FILE: /u01/APPLTOP/instance/domains/fa.oracleoutsourcing.com/FADomain/servers/UIServer_1/logs/UIServer_1-diagnostic.log] ADFContext leak detected.[[
.....
oracle.apps.fnd.applcore.patterns.uishell.internal.ExternalServicesAdapter.getURLForNavigate(ExternalServicesAdapter.java:150)
oracle.apps.financials.generalLedger.inquiry.analysis.ui.servlet.GlDrillThrough.getURL(GlDrillThrough.java:324)
oracle.apps.financials.generalLedger.inquiry.analysis.ui.servlet.GlDrillThrough.doPost(GlDrillThrough.java:130)
.....


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open any report in FRC
2. Enter parameters and render report
3. Click on any hyperlink

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see detail transaction that generated an specific balance.

Cause

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In this Document
Symptoms
Cause
Solution
References


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