My Oracle Support Banner

Bulk Export Fails with Error Virus Detected (Doc ID 2504736.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

After upgrade to 18D version, when attempt to export products in bundle mode using the Web API '/exportProcess', the following error occurs.

"Error creating the export file: Virus Detected"

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.