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Cannot Assign Activity To Another Collector (Doc ID 2505527.1)

Last updated on NOVEMBER 17, 2019

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Cannot Assign Activity to another collector

EXPECTED BEHAVIOR
-----------------------
Activity should be assigned to collector B instead of collector A.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Login from collector A
1. Collection Dashboard
2. Activity
3. Create new
4. Assign activity to another collector - Collector B
5. Once the activity is created, it is being assigned to the collector A, while it should be assigned to collector B as per step 4.

Cause

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In this Document
Symptoms
Cause
Solution
References


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