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No Journal Approval Rules Are Working After Migration Error: The symbol "oracle.bpel.services.workflow.task.model.FinGlJournalApprovalRules.XYZCoa" is undefined (Doc ID 2505829.1)

Last updated on DECEMBER 14, 2019

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Capture Transactions-Approve Journals

No journal approval rule is working after the rules were successfully migrated from development to production environment, using SOA Composer. The following error occurs.

ERROR
-----------------------
UI Error:


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have a rules working on a stage enviroment .
2. Migrate the rules using SOA Composite.
3. Save and commit the rules.
4. Test a journal. All rules fail with the error "The supervisor or job level does not exist (FUN-720337)"
5. Trying to commit the rules again shows the error "An unresolved error as occurred. Please contact your system administrator for more information"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve any journal

Cause

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In this Document
Symptoms
Cause
Solution
References


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