My Oracle Support Banner

How To Request Management Attention on a Service Request (SR) with Oracle Cloud Support Services (Doc ID 2505833.1)

Last updated on OCTOBER 26, 2020

Applies to:

Oracle Cloud
Oracle Platinum Services
Information in this document applies to any platform.


This document explains the Oracle Global Customer Cloud Support process to Request Management Attention to a Service Request.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.