API Error "error_code: 9999 Error Desc Not Found." Returned With Create API In Instantis EnterpriseTrack
(Doc ID 2505899.1)
Last updated on SEPTEMBER 09, 2019
Applies to:Instantis EnterpriseTrack Cloud Service - Version 18.11 and later
Information in this document applies to any platform.
When attempting to use the create API for resources with custom fields the following error occurs.
<response_desc>Error Desc Not Found. error_code : 9999</response_desc>
- Locate template on local system
- Update Template with New Data to be generated in system
- Access API as before
- Post Create template
Result: Error as described above for XML language
- New Custom Fields were added to the account where API was being attempted.
- The Account had recently been upgraded just prior to the attempt at using create API template.
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