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Fusion Compensation: WFC: Unable To Access Comp Worksheet Data (Doc ID 2505942.1)

Last updated on NOVEMBER 08, 2023

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unable to access Comp worksheet data

When choosing Export - Manage in Workbook option, the ADF plugin is not prompting for a login and the worksheet is blank. We are unable to upload data.

EXPECTED BEHAVIOR
-----------------------
ADFDI login should appear for user to be able to access the worksheet, make changes and upload changes.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access comp plan
2. Click on Manage in Workbook
3. Excel opens, but the page is blank. No data or login option.



Cause

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In this Document
Symptoms
Cause
Solution
References


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