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Order Refund Requests Taking Too Long To Be Triggered To The Payment Provider (Doc ID 2506178.1)

Last updated on JANUARY 09, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

BUSINESS SCENARIO:

Customer uses order return APIs to initiate and complete return process. Everything is happening fine, but the refund process takes a long time to complete, say 3 days.


BUSINESS IMPACT:
Due to this issue, users observing order slow in order refund.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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