Order Refund Requests Taking Too Long To Be Triggered To The Payment Provider
(Doc ID 2506178.1)
Last updated on JANUARY 09, 2020
Applies to:Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.
Customer uses order return APIs to initiate and complete return process. Everything is happening fine, but the refund process takes a long time to complete, say 3 days.
Due to this issue, users observing order slow in order refund.
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