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Update 19A: Company Single Sign-On Button On Chooser Login Page Not Working (Doc ID 2506271.1)

Last updated on JANUARY 25, 2021

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

Company Single Sign-On button on the Fusion Applications Chooser Login Page does NOT redirect the user to their Corporate Identity Provider Login page, instead the user is brought back to the Chooser Login Page.

Steps to Reproduce the Issue

1. Launch the Fusion Application Login URL (Federation SSO with Chooser must be enabled)

2. Chooser Login Page comes up (as shown in the picture)

3. Click on the Company Single Sign-On button

4. Nothing happens the user stays on the Chooser Page instead of being redirected to their Corporate Identity Provider login page

 

Changes

Fusion Applications Release 13 Update 19A was applied.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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