New UI: Record Created/Added Through Query Based Tab Is Not Seen In the Query Tab After Creation (Doc ID 2506306.1)

Last updated on OCTOBER 20, 2019

Applies to:

Symptoms

On Unifier : Version 18.8.4.1.

Expected Result

After creating/adding a new record through a Query tab in one Business Process (BP), the new record should be seen in the Query tab.

Actual Result

While the new record can be seen in the Query tab in Classic View (old UI), it is not showing when created in Standard View (new UI).

Steps To Reproduce

1. Ensure the new user experience, or Standard View (new UI) is enabled
2. In the BP record that has the Query based tab
3. Select the Query based tab
4. Click on the Create button and select the name of the new BP record to create
5. Click on the Send button
6. Select the Workflow Actions
7. Click on the Send button
8. See the Notification that the new record was created
9. The expectation is that the newly created record should be seen in the Query tab but it is not

Business Impact

Because of this, users who have enabled the new user experience, or Standard View (new UI) are not seeing the newly created record in the Query tab.

Cause

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