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TreeGrid Error When Attempting To Open Heat Map Tab On Resource Listing Window (Doc ID 2506431.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 18.10 and later
Information in this document applies to any platform.

Symptoms

When a single user is attempting to launch Heat Map for Resource Listing Page, the following Message occurs.

ERROR

Fatal Error TreeGrid cannot render.

STEPS

  1. User Accesses Instantis
  2. Navigates to Resource Listing Page
  3. Accesses "Heat Map" Tab

The page does not go through a normal process, it instead Loads "Fatal Error TreeGrid cannot render."

Cause

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In this Document
Symptoms
Cause
Solution


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