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ORASE/CDT: Why Is CDT Score Not Updated? (Doc ID 2506476.1)

Last updated on OCTOBER 05, 2021

Applies to:

Oracle Retail Customer Decision Tree and Demand Transference Science Cloud Service - Version 16.0 and later
Oracle Retail Advanced Science Engine Foundation Cloud Service - Version 17.0 and later
Oracle Retail Advance Science Cloud Service Suite - Version 17.0 and later
Oracle Retail Science Platform Cloud Service - Version 17.1 and later
Information in this document applies to any platform.

Goal

A user is doing CDT/DT (Customer Decision Tree / Demand Transference), but no CDT score is updated and Sales are showing zero by customer id and weeks. Why?

Solution

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