My Oracle Support Banner

'Create Article' button is not enable for the customer (Doc ID 2506502.1)

Last updated on AUGUST 30, 2023

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Knowledge Management

Issues Create Knowledge Article using seeded HR Help Desk Manager role

Customer has the below roles


But still 'Create Article' button is not enable for the customer.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.