My Oracle Support Banner

Freezing While Updating The Chart Of Accounts Mapping With Secondary Ledger (Doc ID 2506534.1)

Last updated on DECEMBER 14, 2019

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.18.10.0 and later
Oracle Fusion General Ledger - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Freezing while updating the Chart of Accounts mapping with Secondary Ledger

Steps:


1- Open Financials > Define Common Applications Configuration for Financials > Define Enterprise Structures for Financials > Define Financial Reporting Structures > Define Chart of Accounts > Manage Chart of Accounts Mapping

2- Click Edit button on existing mapping already to update it.

3- Enter "Account Rules" tab.

4- Add new line of mapping fill-down all required field as usual.
-- target account has been entered.
-- source account filter.
---- Account segment filter has been selected and account value has been selected.

5- Press Save button or save and close.

6- the page is frozen. no any response


I've tried different web browsers , but same issue exist.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.