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The Time Displayed in a Custom Print Is Offset by 8 Hours (Doc ID 2506796.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

After an Interim Patch was applied to an Oracle Cloud-hosted Unifier environment, the times displayed in a Business Process (BP) do not match the times displayed in the custom print for the same BP record. In the BP record, the "Date_Time#1" was today at 11:00 AM and "Date_Time#2" was today at 10:45 AM.  However in the Custom Print for this BP record, the "Date_Time#1" was today at 03:00 AM and "Date_Time#2" was today at 02:45 AM. So the times in the custom print were 8 hours behind what is displayed on the BP upper form.

EXPECTED BEHAVIOR

The times displayed in the Custom Print being used to print a PDF copy of the BP record should match those in the upper form.

 

The issue can be reproduced at will with the following steps:

  1. Log into the Unifier environment.
  2. Navigate to Company Workspace > User Mode > BP Upper Node.
  3. Open a BP > BP record.
  4. Note the upper form values for "Date_Time#1" and "Date_Time#2" .
  5. Click File > Print Preview > Custom... > OK.
  6. Observe that the "Date_Time#1" and "Date_Time#2" values are 8 hours later.

Changes

 

Cause

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