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Facebook Post Not Captured Neither Through SRM Report Nor Topic Alert Email (Doc ID 2506858.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Social Relationship Management Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

 We noticed a post was made on Facebook which contained keywords that match our topic, but SRM did not pull in the message. Why did it not pull in the comment?

Solution

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In this Document
Goal
Solution
References


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