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Unable to activate integration due to subscription errors in Right now (Doc ID 2507555.1)

Last updated on JANUARY 27, 2020

Applies to:

Oracle Integration-OIC - Version 18.2.5 and later
Information in this document applies to any platform.

Symptoms

Customer is encountering following error " CASDK-0008: Max Limit reached for business event subscription for Incident updated" while trying to activate
integration. Please note customer had deployed lot of integrations which get triggered from business events in Right now.

<Feb 5, 2019, 11:51:22,481 AM UTC> <Error>
<oracle.ics.webconsole.integration.activation> <ICS-10989> <Integration
"TEST_INT_XXX" cannot be activated. Incident has
been created with ID <ID>.
oracle.ics.webconsole.common.exception.GeneralException: ICS-10989:
Integration "TEST_INT_XXX" cannot be activated.
Incident has been created with ID<ID>.
at
oracle.ics.webconsole.model.manager.IntegrationManager.activateProject(Integra
tionManager.java:3158)
at
oracle.ics.webconsole.view.beans.backing.composer.ViewIntegrationsBean$Activat
eIntegration.run(ViewIntegrationsBean.java:1993)
at java.lang.Thread.run(Thread.java:748)
Caused By: Integration "XXXX|01" cannot be
activated because of an internal error. Incident has been created with ID:
<ID>.
at
com.oracle.ics.abstraction.api.operation.bpel.ICSBPELOperationManager.processA
ctivation(ICSBPELOperationManager.java:318)
at
com.oracle.ics.abstraction.api.operation.bpel.ICSBPELOperationManager.activate
InExternalCompute(ICSBPELOperationManager.java:137)
at
com.oracle.ics.abstraction.api.operation.bpel.ICSBPELOperationManager.activate
(ICSBPELOperationManager.java:130)
at
com.oracle.ics.abstraction.api.operation.bpel.ICSBPELOperationManager.activate
(ICSBPELOperationManager.java:114)
at
oracle.ics.webconsole.model.manager.IntegrationManager.activateProject(Integra
tionManager.java:3149)
at
oracle.ics.webconsole.view.beans.backing.composer.ViewIntegrationsBean$Activat
eIntegration.run(ViewIntegrationsBean.java:1993)
at java.lang.Thread.run(Thread.java:748)
Caused By: oracle.cloud.connectivity.services.ConnectivityServiceException:
CASDK-0005:
oracle.tip.tools.ide.adapters.cloud.api.plugin.CloudApplicationAdapterExceptio
n: A connector specific exception was raised by the application.
at
oracle.cloud.connectivity.services.DiscoveryServiceFactory$DiscoveryServiceInv
ocatonHandler.registerSubscription(DiscoveryServiceFactory.java:656)
at
oracle.cloud.connectivity.services.DiscoveryServiceFactory$DiscoveryServiceInv
ocatonHandler.invoke(DiscoveryServiceFactory.java:281)

at
weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkMana
gerImpl.java:640)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:406)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:346)
Caused by:
oracle.tip.tools.ide.adapters.cloud.api.plugin.CloudApplicationAdapterExceptio
n: A connector specific exception was raised by the application.
at
oracle.tip.tools.ide.adapters.rightnow.plugin.RightNowCloudAdapter.registerSub
scription(RightNowCloudAdapter.java:115)
at
oracle.cloud.connectivity.services.DiscoveryServiceFactory$DiscoveryServiceInv
ocatonHandler.registerSubscription(DiscoveryServiceFactory.java:653)
... 25 more
Caused by: oracle.cloud.connector.api.CloudInvocationException: CASDK-0008:
Max Limit reached for business event subscription for Incident updated,
please delete some of these subscriptions in the Service Cloud application
and retry the activation.
at
oracle.cloud.connector.rightnow.event.EventSubscriptionUtil.createSubscription
WithRetryStrategy(EventSubscriptionUtil.java:217)
at
oracle.cloud.connector.rightnow.event.EventSubscriptionUtil.onActivation(Event
SubscriptionUtil.java:287)
at
oracle.cloud.connector.rightnow.event.EventSubscriptionUtil.handleOnActivation
(EventSubscriptionUtil.java:236)
at
oracle.tip.tools.ide.adapters.rightnow.plugin.RightNowCloudAdapter.registerSub
scription(RightNowCloudAdapter.java:105)
... 26 more
Caused by: javax.xml.ws.soap.SOAPFaultException: Cannot save/create:
EventSubscription: Too many records with common characteristics
While performing create on EventSubscription



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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