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Unable To Fetch And Update Contracts Through API (Doc ID 2507618.1)

Last updated on NOVEMBER 03, 2019

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Contract Authoring

Unable to Fetch and Update Contracts


We are trying to fetch and Update through below API.
https://<POD NAME>.fa.em2.oraclecloud.com:443/fscmService/ContractServiceV2

i. While fetching the Contract having more than 600 Contract Lines "getting Request Timeout" error after 15 minutes
ii. While Updating the Contract having more than 600 Contract Lines "getting Request Timeout" error after 10 minutes

Attached: Contracts data having more than 600 contract Lines
  : Request payload
  
 ERROR
-----------------------
Request Timeout error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Self explanatory.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Customer did not mention the business impact.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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