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Dispute Transaction Error: Approval Group with the given name does not exist: Billing_Manager_Approval_Group (Doc ID 2507857.1)

Last updated on OCTOBER 12, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

The following error is encountered when trying to dispute a transaction:

com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/bpel/workflow/taskService}operationErroredFault} messageType: {{http://xmlns.oracle.com/bpel/workflow/taskService}workflowErrorMessage} parts: {{ payload=oracle.bpel.services.workflow.task.impl.RoutingSlipEvaluationException: oracle.bpel.services.workflow.task.impl.RoutingSlipEvaluationException: oracle.bpel.services.workflow.task.impl.RecoverableRSInterpretationException: Approval Group not found. Approval Group with the given name does not exist: Billing_Manager_Approval_Group. Verify that the Approval Group name is correct and whether it has been correctly created. 02019-01-14T11:00:15.519Zfalseenv.Client} cause: {null}

Cause

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In this Document
Symptoms
Cause
Solution


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