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E-Mail Notifcations Not Being Sent When Service Requests Are Created Or Updated (Doc ID 2508486.1)

Last updated on APRIL 19, 2024

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.18.10.0 version, Service Email

The customer is implementing HR Help Desk and while testing they are not seeing e-mail notifications being sent when a Service Request created and updated or when a Service Request is assigned to an agent.
 

Solution

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In this Document
Goal
Solution


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