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PCS Tasks List Is Empty Although Of Pending Tasks (Doc ID 2508593.1)

Last updated on JANUARY 23, 2020

Applies to:

Oracle Process Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Workspace

ACTUAL BEHAVIOR
---------------
PCS Tasks List is Empty Although of Pending Tasks

There is a PCS process which works fine.

The issue is that when the user miss the received mail and needs to check the pending tasks he has.
When the user logs into PCS, navigate to Tasks, it's empty, although if he opened the mail and clicked the link, the form opens successfully and he'd be able to take action.


EXPECTED BEHAVIOR
-----------------------
When the user logs into PCS, navigate to Tasks, tasks to be displayed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Deploy the application in test mode
2. The user received a notification mail
3. The user opens the task from the notification mail in a browser and the details are displayed
4. The user from the already opened browser window navigates to PCS Workspace -> Tasks
5. No task is displayed



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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