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How does Overage Protection feature work annually? (Doc ID 2508813.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Social Relationship Management Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

On : 19.01 version, Listen & Analyze

There used to be an option to enable Overage Protection on certain accounts to avoid running over the contracted message limit.
As the license model has now changed to annual message volume, not monthly, is Overage Protection still is available and if so, how would it work?
 

Solution

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