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NoSearchResults Layout is Not Displaying when there are no search results. Blank search page loads instead (Doc ID 2508975.1)

Last updated on JANUARY 09, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

In the search bar of the storefront, When we look for a product that does not exit, for example <'product001'>, the noSearchResults layout should be displayed, and it usually happens most of the time.

However, when we previously look for other existing products such as <'product003'>, <'product002'>,  and then search for <'product001'>' it does not redirect to the noSearchResults layout.

Instead, The same search results layout is loaded with blank results.

Changes

 Custom Widgets replaced the OOTB widgets.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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