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The Specified CUST_ORIG_SYSTEM_REFERENCE And CUST_SITE_ORIG_SYS_REF Are Invalid (Doc ID 2509258.1)

Last updated on AUGUST 19, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to import customer profiles
the following error occurs.

ERROR
-----------------------
The specified CUST_ORIG_SYSTEM_REFERENCE and
CUST_SITE_ORIG_SYS_REF are invalid


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Customer Import

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import customer profiles

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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