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Unable to Save a Local File Error: "Retrieving the COM Class Factory for Component With CLSID" (Doc ID 2509511.1)

Last updated on JULY 18, 2019

Applies to:

Oracle Enterprise Planning and Budgeting Cloud Service - Version 18.08.49 and later
Information in this document applies to any platform.

Symptoms

EPBCS SM - 19.02
When opening a local Strategic Modeling model, in Smartview, for conversion and trying to "Save As", it is showing  "save failed".

Also receive the following error:  "Error: "Retrieving the COM Class Factory for Component With CLSID".

Changes

 New installation of Strategic Modeling Client and Smartview.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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