My Oracle Support Banner

How To Prevent Creating Duplicate Customers / Parties? (Doc ID 2509573.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.10.0 and later
Oracle Fusion Receivables Cloud Service - Version 11.13.18.10.0 and later
Oracle Customer Data Management Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Goal

DETAILS
In Account Receivables, creating Customer as follows,
1) User Created a Customer 'xxxx1' with Tax ID 99999999 and Click SAVE
2) User Created another Customer with xxxx2. with same Tax id as above 99999999 (Same as Step#1) and click SAVE
3) Two separate records are created in the system.

USER QUESTION
While creating the second record, how to prevent the creation of it by adding another match field on tax ID other than Name.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.