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Unable To Add An Attachment To Opportunity - Virus Scanning Error (Doc ID 2509886.1)

Last updated on MAY 02, 2023

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

When uploading attachment files in Engagement Cloud, an error message is displayed.

Error: The file upload failed. An Error occurred during virus scanning operation.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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