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Unable To Account Payment Transaction (Doc ID 2509942.1)

Last updated on JUNE 14, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Manage Accounts Payable Balances-Close Payables Period

Unable to Account Payment Transaction

Hi,

If we are trying to account the voided payment transaction we are receiving the below error. Payment Transaction number is 1085.

Could you please let us know the issue.


ERROR
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The subledger journal entry does not balance in the entered currency.
Cause: The subledger journal entry does not balance in the entered currency and entered currency balancing is not enabled for the ledger.
Action: Verify the entered amounts on the journal entry lines are correct or define a valid entered currency balancing account for the ledger.
 

STEPS
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The issue can be reproduced at will with the following steps:
Payment creation, cancellation multiple times
-----------------------
The issue has the following business impact:
Due to this issue, users cannot account the payment

Cause

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In this Document
Symptoms
Cause
Solution
References


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